Codes and Descriptions

The following table describes the CICS reason codes.

Code Description
3005 A CICS Program Abended

The CICS business application program did not return normally; the program was abnormally terminated by CICS or the business program issued its own ABEND call.

User Response: Check with the business program support group as to why the business program terminated abnormally.
3006 CA_LEN_INVALID

Either the DFHCOMMAREA pointer cannot be obtained or the User Area length is invalid.

User Response: Contact TIBCO Support with the information on the error from the log and trace files.
3010 SS_NO_STARTUP

The Substation ES CICS startup routine SXCOSTRT has not been defined or has failed during the startup of the CICS region. Additionally, the primary Substation ES TSQ SXCTSQES might have been deleted.

The SXCOSTRT program outputs the following message after initializing its storage:

@SXC3700I Substation ES CICS initialization complete

User Response: Ensure that the CICS PLT definitions of Substation ES have been assembled and that they are in a load library concatenated in the DFHRPL DD Name of the CICS startup JCL.

Also ensure that the Substation ES load module library is in the DFHRPL concatenation.

You can manually execute the SXCOSTRT program from CICS by starting the SXTS transaction. View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. Subsequently, delete the old error-queue records.

3011 SS_NO_TOKEN

The pointer to the Substation ES Anchor Control block is stored in a z/OS token. If this token is not available, then functions of Substation ES will not be able to run properly since they do not have access to the Substation ES control blocks in CICS.

User Response: Make sure program SXCOSTRT was run correctly. This program usually is executed using a PLT at CICS startup. Message SXC3700I should be displayed in the CICS JESLOG.
3012 SS_MAX_INTF_CONNECT

The maximum number of five (5) connections to a single CICS region has been exceeded.

User Response: No more Substation ES instances can connect to this CICS region.
3013 REASON_INIT_FAILED

The RED for CICS server program SXCOREDA failed to initialize the system correctly.

User Response: Inspect the messages that were sent back to Substation ES and the return and reason codes associated with these messages. Rectify the error condition and either recycle Substation ES or manually disconnect and reconnect to the specified CICS region.
3040 CICS_DT_ERROR

Request for CEE time failed.

The CICS Substation ES module SXCREQR returned the error status to the business application program and ignored the Request-Reply request.

User Response: Determine why the CEELOCT failed. Correct the situation and rerun the business program.
3041 CICS_NO_CONTAINER

No Container Passed.

The CICS Substation ES module SXCQWRIT or SXCQWTSQ returned the error status to the business application program and ignored the Trigger request. SXCQWRIT or SXCQWTSQ was expecting a Container for Parameter Input and did not find one.

User Response: Determine why the container does not exist and correct the situation. Rerun the business program.
3050 INV_PGM_NAME

An inquiry of a program name specified either on an input parameter or on a queue resource definition has failed.

User Response: View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. Subsequently, delete old error-queue records.
3051 INV_EXECUTION

Error Returned from SXCOINQ.

The CICS Substation ES module SXCOINQ returned an error status to the business application program and ignored the Inquiry request.

User Response: Determine why the error occurred. Correct the situation and rerun the business program.
3060 SS_INTF_STG_FREE

Interface Storage Block missing.

The CICS Substation ES module SXCOSRVA or SXCOSRVT tried to access the Substation ES interface storage area and found it missing. This is a CRITICAL error.

User Response: Determine why the storage area is missing. Correct the situation and rerun the business program.
3100 CICS_CALL_FAIL

The call to a CICS region or a resource within the CICS region making a CICS API call has failed.

User Response: Review the related error message, correct the error condition, and retry the process. If the problem persists, contact TIBCO Support with the information on the error from the log and trace files.
3101 EXCI_CALL_FAIL

An EXCI call made by the Substation ES interface has failed. This error usually occurs as a result of one or more of the following conditions:

  • Certain CICS resources have been defined incorrectly.
  • One or more Substation ES CICS SIP parameters are incorrect.
  • The CICS region is inactive.
  • The CICS program that is being invoked has abended.
User Response: Review the related error message, correct the error condition, and retry the process. If the problem persists, contact TIBCO Support with the information on the error from the log and trace files.
3102 EXCI_DPL_FAIL

An EXCI DPL call made by the Substation ES interface has failed. This error usually occurs as a result of one or more of the following conditions:

  • A resource that is being invoked has been defined incorrectly.
  • The resource name on the recipe definition is incorrect.
  • The resource is not available in the CICS region.
User Response: Review the related error message, correct the error condition, and retry the process. If the problem persists, contact TIBCO Support with the information on the error from the log and trace files.
3124 CA_LEN_EXCEEDED

Refer to the error message SXC3124E.

3206 NO_MORE_CICS

The CICS region is or has been terminated and the Substation ES CICS interface can no longer communicate with the CICS region.

The Substation ES CICS Interfaces connected to the specified CICS region is disconnected gracefully.

User Response: When the CICS region becomes available, reconnect the Substation ES interface to the CICS region with the operator command.
3208 CICS_BES_DISCONNECTED

Substation ES was in the process of starting a CICS transaction using EXCI, and EXCI has notified Substation ES that the CICS interface is not available.

System Action: Substation ES returns the response with an error status.
3404 GETMAIN_FAIL

A request to obtain storage from a Substation ES CICS program has failed.

User Response: Determine if short on storage (SOS) conditions exist in CICS. View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists, contact TIBCO Support with the information on the error from the log and trace files.
3405 WTO_START_FAIL

An attempt was made to issue a WTO (message to the operator console, syslog) and it failed.

User Response: None.
3410 TSQ_READ_FAIL

A request from a Substation ES CICS program to read a TSQ has failed.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists, contact TIBCO Support with the information on the error from the log and trace files.
3411 TSQ_READ_QIDERR

A request from a Substation ES CICS program to read the Substation ES main TSQ (SXCTSQES) has failed. Either the Substation ES CICS startup program SXCOSTRT has failed or something has deleted the TSQ.

In Substation ES, the shutdown program SXCOSHUT is the only one that deletes the main TSQ.

User Response: Substation ES must be disconnected from the CICS region. Execute the program SXCOSTRT with the SXTS transaction. You can then reconnect to the CICS region.

If you cannot determine the cause of the problem, contact TIBCO Support with the information on the error from the log and trace files.

3412 TSQ_WRITE_FAIL

A request from a Substation ES CICS program to write a TSQ has failed.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3413 TSQ_REWRITE_FAIL

A request from a Substation ES CICS program to rewrite a TSQ record has failed.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3414 TSQ_DELETE_FAIL

A request from a Substation ES CICS program to delete a TSQ record entry has failed. An existing record in the queue cannot be deleted with the key provided.

User Response: Contact TIBCO Support with the information on the error from the log and trace files.
3415

TSQ_READ_LENGERR

Length Error on READQ TS.

The CICS Substation ES module SXCOSRVT tried to access the TSQ for a CICS Request-Reply process. However, the maximum Request-Reply size in Substation ES is smaller than the message to be sent. The SXCREQR returns an error to the business process.

User Response: Determine why the Request-Reply message is greater than the Substation ES RR-MAXSIZE parameter in the CICS interface definition. Correct the situation and rerun the business program.
3416 TSQ_READ_LENGBIG

Length Error on READQ TS.

While reading a segment of a large message into memory, the CICS Substation ES module SXCOSRVG did not have enough buffer area to retrieve the TSQ record.

User Response: Contact TIBCO Support.
3418 TSQ_NONEMPTY_INACTIVE

HVS TSQ is not empty.

While initializing, the CICS Substation ES SXCOSRVA module found HVS TSQ data. However, the parameter HVS-WORKERS is zero. Trigger Messages in HVS TSQ will not be processed.

User Response: Determine why HVS data is present when HVS is turned off and correct the situation. Rerun the business program.
3419 TSQ_NOSPACE

CICS TSQ is full.

The CICS DFHTEMP returned a FULL status after attempting a WRITEQ TS. Trigger Messages in HVS TSQ will not be processed.

User Response: Determine why DFHTEMP is out of space and correct the situation. Rerun the business program.
3420 TDQ_READ_FAIL

A request from a Substation CICS program to read a TDQ has failed.

User Response: View the errors recorded by the Substation programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3422 TDQ_WRITE_FAIL

A request from a Substation ES CICS program to write a TDQ has failed.

User Response: View the errors recorded by the Substation programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3423 TDQ_INQ_FAIL

A request from a Substation ES CICS program to inquire about a TDQ definition has failed.

User Response: Contact TIBCO Support with the information on the error from the log and trace files.
3428 REASON_TDQ_NONEMPTY_INACTIVE

HVT TDQ is not empty.

While initializing, the CICS Substation ES SXCOSRVA module found HVT TDQ data. However, the parameter HVT-WORKERS is zero. Trigger Messages in HVT TDQ will not be processed.

User Response: Determine why HVT data is present when HVT is turned off and correct

the situation. Rerun the business program.

3429 REASON_TDQ_NOSPACE

CICS TDQ is full.

The CICS DFHINTRA returned a FULL status on trying to do a WRITEQ TD. Trigger Messages in HVT TDQ will not be processed.

User Response: Determine why DFHINTRA is out of space and correct the situation. Rerun the business program.
3432 REASON_CON_GET_FAIL

No User Data Container Passed.

The CICS Substation ES module SXCQWRIT or SXCQWTSQ returned the error status to the business application program and ignored the Trigger request. SXCQWRIT or SXCQWTSQ was expecting a Container for User Data as Input and did not find one.

User Response: Determine why the container does not exist and correct the situation. Rerun the business program.
3434 REASON_CON_PUT_FAIL

Cannot Create Response Container.

The CICS Substation ES module SXCQWRIT or SXCQWTSQ returned the error status when attempting to write back the parameter container.

User Response: Determine why the container put got an error and correct the situation. Rerun the business program.
3438 REASON_CON_GET_LENERR

Container Length is Zero.

The CICS Substation ES module SXCQWRIT or SXCQWTSQ performed a container GET and got a length of zero.

User Response: Determine why the container is a length of zero and correct the situation. Rerun the business program.

3440 WAITEXT_TIME_EXP (TIMEOUT)

A timeout has occurred, that is, the time specified by the users who requested the application has expired. This condition occurs if the Substation ES CICS request or reply facility has been invoked but an expected response has not been received.

User Response: The application can increase the wait time. Ensure that the recipe definition is correct and invoke the SXCREPLY program.

See the TIBCO Substation ES Operations and Administration Guide for information on the CICS-initiated Request or Reply Facility. Also see Prereporting Steps.

System Action: A reason code is returned to the user application; all CICS resources are released; and all other processing can continue. However, no data is returned to the requesting application.

3441 WAITEXT_FAIL

A request from a Substation ES CICS program to wait on an MVS type ECB has failed.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with all the related information on the error.
3445 REASON_ROLLBACK_FAIL

The Syncpoint Rollback failed in an Abend Handle routine.

The CICS Substation ES module SXCOABND trapped a business process abend. While issuing a SYNCPOINT ROLLBACK, CICS returned an Error. The changes made by the business process might not have been backed out.

User Response: Determine whether changes made by the business process have been backed out. From the CICS error codes, determine why CICS did not allow a "ROLLBACK". Correct the situation and re-run the transaction.

System Action: CICS processing continues.

3450 WTO_START_FAIL

Substation ES in CICS attempted to issue a Write-To-Operator (WTO) message, which failed.

User Response: Look at the CICS JESLOG and MSGUSR for reasons why the WTO failed. For example, check for security issues.

System Action: If the program is SXCOSTRT, then the CICS setup did not complete correctly. It's imperative to fix the CICS problem(s) and re-cycle the CICS region. If the program is SXCOEVPA, then CICS error messages might not be processing correctly. Fix the CICS problem and re-cycle the CICS region.

3460 DELAY_FAIL

A request from a Substation ES CICS program to delay processing for a period of time has failed.

User Response: If the problem persists or you cannot resolve it, contact TIBCO Support with all the related information on the error.

System Action: The applications continue processing. However, you must rectify this error as soon as possible because unpredictable results might occur if this condition recurs frequently.

3464 ADDRESS_FAIL

A request from a Substation ES CICS program to obtain the EIB or DFHCOMMAREA address has failed.

User Response: View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3470 INCOMPAT_VERSION

A call to SXCOSRVM (Substation ES 3270 support in CICS) did not have the correct version number in the input data.

User Response: Correct the version number in the input data and make sure the proper structure is being used.

System Action: The request is not processed. The user application must reschedule or retry the request.

3480 START_TRAN_FAIL

A request from a Substation ES CICS program to start a CICS transaction failed.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3482 LINK_FAIL

A request from a Substation ES CICS program to link to another CICS program has failed.

User Response: View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3483 XCTL_FAIL

A request from a Substation ES CICS program to transfer control to another CICS program has failed.

User Response: View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3500 ASS_STARTCODE_FAIL

Certain programs inquire about how they were initiated, enabling them to perform the correct task. In this case, a request from a Substation ES CICS program to inquire about a CICS STARTCODE has failed.

User Response: View the errors recorded by Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3520 SERVICE_NOTFOUND

A call to SXCQWRIT (Substation ES HVT program in CICS) asking to use an service (R for reliable, G for guaranteed, O for ordered). The Substation ES interfacing with the CICS is not providing the service.

User Response: Correct the business program to use a service provided or change Substation ES to add the service.

System Action: The request is not processed. The user application must reschedule or retry the request.

3601 CTR_PUT_FAIL

Program attempted a PUT Container and CICS returned an error response.

User Response: Review the CICS error codes to determine why the CICS API command failed. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3602 CTR_GET_FAIL

Program attempted a GET Container and CICS returned an error response.

User Response: Review the CICS error codes to determine why the CICS API command failed. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3603 CTR_DELETE_FAIL

Program attempted a DELETE Container and CICS returned an error response.

User Response: Review the CICS error codes to determine why the CICS API command failed. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3620 BROWSE_START

Program attempted a START BROWSE Container and CICS returned an error response.

User Response: Review the CICS error codes to determine why the CICS API command failed. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3621 BROWSE_END

Program attempted an END BROWSE Container and CICS returned an error response.

User Response: : Review the CICS error codes to determine why the CICS API command failed. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3800 MAX_RR_SESSIONS

A request from a user application to invoke a CICS-initiated Request or Reply facility has been disallowed. The maximum number of allowable concurrent sessions per CICS region has been exceeded.

User Response: Determine why so many request or reply sessions are concurrently active. If a user transaction is being started to invoke the request or reply facility, you might have to define a transaction class to limit the number of active tasks that invoke the request or reply facility.

If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.

System Action: The request is not processed. The user application must reschedule or retry the request.

3802 RR_ENVELOPE_INV

The CICS-initiated request or reply facility has received a reply through the program SXCREPLY. However, either the data in the envelope is invalid or it contains binary zeros.

User Response: A Hex display of the content in the envelope field is written to the CEEMSG in the CICS JES output. Search for the header RR Envelope in the CEEMSG file. If the envelope’s content contains binary zeros, one or more of the following conditions exist:
  • The recipe definitions do not specify the tibss-envelope field on the input conversion.
  • The application that sends the reply did not return the tibss-envelope field unchanged.
  • The tibss-envelope field on the reply conversion rule must specify a System field. That is, in the field conversion rule panel, specify Trunc=S and Reqd=Y.

If you cannot decipher the envelope field or the problem persists, contact TIBCO Support. Before reporting the error, see Prereporting Steps.

3803 RR_ENVELOPE_TASK_INV
The CICS-initiated request or reply facility has received a reply through the program SXCREPLY. Either of the following conditions exists:
  • The CICS transaction number in the envelope is invalid.
  • The CICS transaction that is to receive the data has completed or timed out or has been cancelled.
User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction.

If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.

3804 RR_ENVELOPE_DT_INV

The CICS-initiated request or reply facility has received a reply through the program SXCREPLY. The date-time stamp in the envelope is invalid or does not correspond to an entry in the Substation ES request or reply storage area. This could be an internal error.

Another possible cause for this error is that the envelope information was contaminated during the conversation process.

User Response: If you cannot decipher the envelope field or the problem persists, contact TIBCO Support. Before reporting the error, see Prereporting Steps.
3805 RR_INV_STATUS

The CICS-initiated Request or Reply facility has received a reply through the program SXCREPLY. The status of the request or reply storage entry is invalid or the user application has timed out. If the problem persists, it could be caused by an internal storage error.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support.
3808 RR_NO_PTR_2_STG

The CICS request or reply facility’s timeout program scans for users applications that have exceeded the wait time specified for the call. In this case, the program cannot locate the internal storage area.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If the problem persists or you cannot resolve it, contact TIBCO Support.
3810 RR_NO_SS_AVAIL

The CICS-initiated request or reply facility has found no active Substation regions in which to process the user application’s request.

User Response: Start a Substation ES region that connects to the CICS region that is attempting to send the request.

If the problem persists, contact TIBCO Support. Before reporting the error, see Prereporting Steps.

3816 RR_NOT_SENT

Program SXCREPLY could not post the Substation ES interface that a RR event has occurred.

User Response: Check that Substation ES is connected properly to CICS and is working correctly. Correct the situation and re-try.

System Action: The request is not processed. The user application must reschedule or retry the request.

3902 ERR_LOGGED

The CICS initiated request or reply facility cannot process the request because of an internal or CICS function error. The error has been logged to the Substation ES CICS error queue SXQE.

User Response: View the errors recorded by the Substation ES programs in the CICS region with the SXTH transaction. If too many errors are on the error queue, purge all the error entries with SXTH and rerun the application.

If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error, including the details recorded in the error queue.

3903 UNABLE_TO_SET_ENV
A module of the Substation ES CICS Interface cannot establish its environment. Following are the possible causes:
  • A system storage address could not be obtained.
  • No communications area was passed.
  • The communications area passed to the module has an incorrect length.

Browse the CICS error queue with the SXTH transaction or the view the Substation ES log for additional information on the error condition.

User Response: If the problem persists or you cannot resolve it, contact TIBCO Support with the information on the error from the log and trace files.
3904 INV_OPTION

A parameter or value supplied to the program or resource in question is specified incorrectly.

User Response: Ensure that the parameters supplied to the called or linked program are valid. If the problem persists or you cannot resolve it, contact TIBCO Support with the related information on the error, including the pertinent details recorded in the error queue and the log and trace files.
3905 USER_LEN_INVALID
During the invocation of the CICS request or reply facility, the data length supplied by the user application was found to be valid. The valid data lengths are as follows:
  • Zero (0)
  • Larger than 32, 000 bytes
  • Greater than the length of DFHCOMMAREA received by the requestor at runtime.
User Response: Correct the value of the data length that is passed to the requestor program by the user application.
3908 USER_DATA_TRUNC

Program output data size is greater than the maximum set in the recipe.

User Response: Ensure that the program calling Substation ES programs is correctly providing the parameters in CommArea or Container or the Recipe. Correct the situation and retry.

System Action: The request is processed with the user data truncated to the smaller size.

3911 REASON_USER_DATA_EXCEEDED

The program has generated response objects that in total are larger than the maximum specified in the Recipe.

User Response: Check if the "max output" in the recipe is too small or why the program is generating more data than expected.

System Action: The transaction is failed and an error message is generated in Substation ES and returned to the message "replyTo".

3913 TASK_NOT_4_SSQ

The Substation ES CICS event post program has been invoked from a TDQ but the TDQ name is not that of the one defined or registered in the Substation CICS SIP members.

The event post program terminates without further processing.

User Response: Ensure that you are writing to a queue name specified in the CICS interface parameters: QNAME-TGDQ for guaranteed or QNAME-TRDQ for reliable. Defaults exist for those queue names and you need not specify the parameters. In addition, depending on the service level you desire, set TRIG-GDQ, TRIG-RDQ, or both parameters, to Y.

If the problem persists or you cannot resolve it, contact TIBCO Support with the related information on the error, including the pertinent details recorded in the error queue and the log and trace files.

3914 REASON_INV_USAGE_OPTION

The Substation ES CICS High Volume Trigger (HVT) has been called to write a message. The selected TDQ type (R for reliable, G for guaranteed, or O for ordered) has not been activated in the Substation CICS interface, hence this service is not available.

User Response: Change the calling program to use a different service or activate the required trigger service type in Substation ES.

System Action: The request is ignored; an error message is generated and sent to Substation ES; and a reason code is returned to the caller. No message is created.

3920 TRAN_START_INVALID

The Substation ES CICS program has been invoked through a transaction, which was started with an incorrect method. The transaction could have been entered at a terminal or invoked from another program, but certain Substation ES CICS tasks cannot be started from a terminal or by application programs.

User Response: If the problem persists or you cannot resolve it, contact TIBCO Support with the related information on the error, including the pertinent details recorded in the error queue and the log and trace files.
3930 TRG_TDQNAME_NOT_EQUAL

If multiple Substation ES CICS Interfaces connect and use the same CICS region, they must have and use or share the same trigger TDQs.

User Response: Ensure that the trigger TDQ name for all Substation ES CICS interfaces that connect to the same CICS region are the same.
3931 TRGMIR_TDQNAME_NOT_EQUAL

If multiple Substation ES CICS Interfaces connect and use the same CICS region, they must have and use or share the same Request or Reply TDQs.

User Response: Ensure that the Request or Reply TDQ name for all Substation ES CICS interfaces that connect to the same CICS region are the same.

3979 REASON_SERVICE_NOT_FOUND

The business application has called SXXTRED with a G (guaranteed) attribute, and SXXTRED sent the message to Substation ES. Substation ES has looked up the Service ID provided by the business program and could not find an active trigger definition with the Service ID.

User Response: Determine why the Service ID provided does not match an active Susbstation ES Trigger Service ID. Note that Service ID is case sensitive and that the service (trigger) must be active. Correct the business application or Substation ES trigger definition and retry.

System Action: The request is ignored.

7900 REASON_RED_SEND_FAIL

The RED send operation has returned a non-zero return code.

User Response: Determine why the RED Send operation failed, and the additional information is returned in "RESP" and "RESP2" which are the RED return code and reason code.

System Action: The request is ignored.

7901 REASON_RED_NO_AVAIL_WORKERS

When using SXCOTRED to send a Trigger Message, SXCOTRED found that there were no paths available to send the message on.

User Response: Use the RED CICS control information viewer XTUV,TRG command to check for errors on RED paths to Substation ES. If errors occur, check why the paths are not working.

System Action: Error message is generated to Substation ES and returned to CICS calling program, and the operation is ignored.

7920 REASON_RED_SERVICE_FAIL

The business application has called SXXTRED with a G (guaranteed) attribute, and SXXTRED sent the message to Substation ES. Substation ES has looked up the Service ID provided by the business program and could not find an active trigger definition with the Service ID. Most likely cases are * ESB interface is inactive *. The name is incorrectly provided or not defined.

User Response: Determine why the Service ID failed execution. Note that Service ID is case sensitive and that the service (trigger) must be active.

System Action: The request is not executed.

7944 REASON_RED_MSG_NOT_DELIVERED
User Response: Determine why the RED Send operation failed, and the additional information is returned in "RESP" and "RESP2" which are the RED return code and reason code.

System Action: The request is ignored.

7950 REASON_RED_INV_HEADER_SIZE

The header information passed between Substation ES and CICS SXCO#RED, and SXCOTRED is invalid.

User Action: Check that CICS and Substation ES are running on the same software library versions. If the versions are both correct, gather up CICS and Substation ES Jes Output and contact TIBCO Support.

System Action: The request is ignored.