Order Line

An Order contains order lines. Each order line has the following information:

Type Description
Line No Line no. of an order.
Product ID The identifier of the specification of the product to be provided.
Inventory ID Inventory ID.
Action The action required for the specific product referred to in the order line. You can enter one of the following actions:
  • Provide: The customer has requested a new service.
  • Cease: The customer has requested that an existing service should cease.
  • Update: The customer has requested that an existing service be updated in some way.
  • Cancel: the customer has cancelled the requested product.
  • <Custom Action>: Any defined custom action.
Required By Date Indicates the date and time when the order line must start fulfillment.
Quantity The number of the product required.
Required On Date Currently not supported.
Subscriber ID Reference ID of the subscriber.
Product Version Version of a particular product.
Link ID Link reference ID.
Status The current status of the order. This is automatically filled in and you cannot amend it. The status changes with the order item’s lifecycle.
Status Changed The date and time that the order line status last changed. This is automatically filled in and you cannot amend it. It initially shows the date and time the order line was created, and is updated to reflect later status changes.
UOM (Unit of Measurement) The unit of measure of the product required.
Delivery Address The address to deliver the order, if different from the customer address.
Characteristics A list of product characteristics that are supplied as input parameters to the order to provide additional information to the product specification. For instance, this may be the color of a mobile telephone.