We identify the following types of technical exceptions as candidates
for automation via this approach. These are of course not the only types of
Technical exception that can occur.
Pre order submit (i.e. an
error that happens during any order pre-processing or enrichment)
Resubmit order only
action possible – but first state needs to be cleaned from any database tables
etc.
Relatively easy to
automate.
Pre-qualification Failed
Handler
If an error occurs in
plan development (or Feasibility, if present).
Process Component
Most technical
exceptions likely to be this type.
The Process Component
could potentially be restarted (retried), continued or completed, depending on
how far it has progressed.