Types of Technical Exception

We identify the following types of technical exceptions as candidates for automation via this approach. These are of course not the only types of Technical exception that can occur.

  1. Pre order submit (i.e. an error that happens during any order pre-processing or enrichment)
    1. Resubmit order only action possible – but first state needs to be cleaned from any database tables etc.
    2. Relatively easy to automate.
  2. Pre-qualification Failed Handler
    1. If an error occurs in plan development (or Feasibility, if present).
  3. Process Component
    1. Most technical exceptions likely to be this type.
    2. The Process Component could potentially be restarted (retried), continued or completed, depending on how far it has progressed.