Troubleshooting
Enabling Browser to Load Insecure Scripts
When ActiveMatrix Administrator is SSL-enabled or both ActiveMatrix Administrator and EMS are SSL-enabled, but the REST service bindings are not SSL-enabled, a shield icon
appears at the right of the address bar in the browser. The following error message is displayed:
Insecure content blocked This page is trying to load scripts from unauthenticated sources.
To load the insecure content, click the shield icon
and then click the
Load unsafe scripts link.
Enabling SSL Using a Self-signed Certificate
When a request is sent over HTTPS using Swagger UI, if you get the TypeError: Failed to fetch error as a response, check whether the certificate is a self-signed certificate or a CA-signed certificate. A self-signed certificate must be added to the list of trusted certificates of your browser as the Swagger UI cannot bypass the certificate verification process built into the browser. Alternatively, you can:
- Copy the CURL generated in the browser.
- The browser confirms whether you want to proceed with an unsafe site or you want to add the certificate as an exception.
- Proceed with the site or add the certificate as an exception.
- Reload Swagger UI.
- Send the request over HTTPS.
The correct response is returned.