TIBCO Service Performance Manager

With TIBCO Service Performance Manager, you can monitor services for any platform. Monitoring key performance indicators and setting up alerts makes it easier to take management decisions.

Applications that need their services monitored can use the TIBCO Service Performance Manager API to build a service probe for TIBCO Service Performance Manager; henceforth called as the service probe in the document.

In large-scale service networks, tracking the performance and reliability of your services is critical. To react to changes on demand, TIBCO Service Performance Manager enables you to observe how your services are running and to monitor other infrastructure parameters. It enables you to set up rules to monitor service performance, service availability, service usage, and other criteria.

TIBCO Service Performance Manager helps answer queries such as:

  • How is a particular service performing?
  • What is the peak time when a particular service slows down?
  • How do I set up alerts to get notifications when a Service Level Agreement (SLA) is breached?
  • What is the throughput of a service at a specific time?

Monitoring and Managing Services

Using TIBCO Service Performance Manager, you can monitor and manage the performance of an individual service or group of services. TIBCO Service Performance Manager provides visibility in service monitoring from both, the technical and business perspective. It enables you to navigate through time to see performance. You can observe the following characteristics of business services:

  • Performance: How are the web services performing at runtime? If the services are not performing well, what is the reason? How are the web services running in a distributed mode performing?
  • Availability: Are the services available for use all the time? Do I need to add any more services for the smooth running of the business? Are all the instances of web services deployed in an infrastructure available?
  • Usage: Are all my business services getting utilized? If yes, to what extent are they getting used? Are they getting overloaded?
  • Faults: Are services getting overloaded? If any service is on the verge of a breakdown, can I get a notification or warning in advance, so that I can take corrective action?

You can monitor services using TIBCO Service Performance Manager. You can take corrective actions in proactive and predictive ways by:

  • Monitoring the key performance indicators in your business service
  • Analyzing the performance
  • Checking the behavioral pattern
  • Setting up alerts that help manage and run your business successfully

Benefits

Some of the benefits you can get by implementing TIBCO Service Performance Manager are as follows:

  • Align IT systems with business-oriented goals.
  • Take proactive approach to service performance.
  • Get near real-time insight into the performance of a service.
  • Get quicker access to metric reports instrumental to your business.
  • Get help in root cause analysis.
  • Provide advanced correlation between business goals, service usage, and performance.
  • Provide disaster recovery and business continuity planning to protect the continuity of the services being delivered.