Architecture
TIBCO Order Management - Long Running is a metadata driven order management and fulfillment system, which develops fulfillment plans based on meta-data specified in product catalogs. Order fulfillment and service provisioning is no longer a simple single-service or product workflow. The dynamic bundled offerings along with the explosion of devices, applications, real time inventory management, and third-party content providers require a complex order fulfillment system, which can adapt to the changes in processes, metadata, and inventory. Traditional OSS/BSS 1 approach with the data silos fail to provide a dynamic and agile solution. An end-to-end order management system based on product and service catalogs is a key differentiator of TIBCO Order Management - Long Running.
TIBCO Order Management - Long Running is a comprehensive software solution, which designs, deploys, and maintains high-performance scalable enterprise-level business processes for advanced and dynamic order fulfillment. TIBCO Order Management - Long Running enables companies to quickly introduce new product offerings and in most cases requires little or no change to fulfillment processes. The product bundles are decomposed into existing products to automatically generate a plan specific to the order.
TIBCO Order Management - Long Running also enables companies to efficiently manage changes to the existing business process to meet a rapidly changing business environment.
The product model can be defined following SID 9 guidelines by using TIBCO® Product and Service Catalog or any other catalog management system and imported into TIBCO Order Management - Long Running.