JavaScript must be enabled in order to use this site.Please enable JavaScript in your browser and refresh the page. Generate the Business Service A business service collects the data required to start the process. Procedure From the WelcomeUsers-Process pane, right-click Catch Message Event and select Generate > Business Service. The WelcomeUsers-Process-Catch Message Event pane opens. It contains User Task and Invoke Catch Message Event: The business service collects the data, UserName and PhoneNumber, and sends it to the business process. Change the Label for User Task to Collect Data. Change the Label for Invoke Catch Message Event to Start Process. In Project Explorer, select WelcomeUsers-Process-Catch Message Event. Change the Label for WelcomeUsers-Process-Catch Message Event to Request Call. Press CTRL + S to save the changes. Previous topic: Change the Start Event Copyright © Cloud Software Group, Inc. All rights reserved.