Reward Codes Overview

You can use reward code functionality to create offers that issue codes as rewards.

The two types of reward codes are the following:

Unique Reward Codes Unique Reward Codes use an inventory of code values, each of which is unique and issued once to a customer.

Unique code expiration may be static (all codes expire on the same day) or dynamic (code expires X days after Award Date or Offer Start Date)

Note: If you are using unique reward codes, you must upload your inventory of code values before you issue them as rewards.
Non-unique Reward Codes You can use non-unique codes to define a single code value that is issued to multiple customers. A non-unique code is issued an unlimited number of times by default; optionally, you can define a limit by entering a number in the Issue Limit field.

Non-unique error code expiration, if any, is static.

These examples demonstrate the difference between types of reward codes. You can create a non-unique reward code called "FreeShip," which can be used by multiple customers when they earned free shipping vs. using a unique code such as "123456," which is only issued to a single customer.

Reward codes can be distributed to members through outbound communications or the offer showcase.

Reward Codes must be uploaded from a file on your computer. Your list must contain one or more codes, separated by line breaks. Two methods to upload reward codes: browse locally or drag-and-drop.

Note: Import Lists must be ASCII text files. Other formats may cause imports to fail.

A sample Reward Code file:

090034000001
090034000002
090034000003
090034000004
090034000005