Importing List

The List Import file is a fixed list of customer email addresses Because TIBCO Reward uses the email address field as a unique identifier for each customer, an email address matching an existing customer email address in the database effectively provides access to the rest of that existing customer’s data.

Procedure

  1. Find the file to be imported, use a text editor to open it, and verify that the file follows the proper format. If you do not need to reformat the file, close the file without changing it.
  2. Log into the CRMS and navigate to the list page. (Open the Target > Lists page.)
  3. Click Create New List from File Import.
  4. Enter the list name and browse to locate the file.
  5. Agree to terms of use by checking the “I agree” check box.
  6. Review current settings.
  7. Click Next step.
  8. When the next (Request Status) appears, verify that the information is correct, then click Done.
    The List is uploaded. Once the import is complete, verify the success of the import.