New Email address duplicates in dropped file
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A file failure will occur if the client’s
file includes multiple entries with the same new email address, for example:
- oldemailaddress@xxx.com,newemailaddress@xxx.com
- Ye_oldemailaddress@xxx.com,newemailaddress@xxx.com
- abc@abc.com,def@def.com
- efg@efg.com,def@def.com
The records are not processed and the file is rejected with an
error: "New Email address duplicates in dropped file".
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Old Email address duplicates in dropped file
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A file failure will occur if the client’s
file includes multiple entries with the same old email address, for example:
- oldemailaddress@xxx.com,newemailaddress@xxx.com
- oldemailaddress@xxx.com,even-neweremailaddress@xxx.com
- abc@abc.com,def@def.com
- abc@abc.com,xyz@xyz.com
The records are not processed and the file is rejected with an
error: "Old Email address duplicates in dropped file".
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New Email address exists as old email address
for another record
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A file failure will occur if the client’s
file includes an updated email address that is used as an old email address in
another record, for example:
- oldemailaddress@xxx.com,newemailaddress@xxx.com
- newemailaddress@xxx.com,even-neweremailaddress@xxx.com
- abc@abc.com,def@def.com
- def@def.com,xyz@xyz.com
The records are not processed and the file is rejected with an
error: "New Email Address exists as old email address for another record".
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