File Failures

The Custom Question file upload will fail if the file size exceeds 1 MB.

If one answer record fails, the entire file upload (import) fails. After making repairs to the file, you repeat the upload process for the entire file.

If the upload fails, an error report appears. The report is designed to help locate and identify any errors at the individual record level. The report identifies a faulty record by number (where the first record in the file is number 1, the second is 2, etc.). In many cases, the error reporting will specify the problem to be solved in the record.