Setting Up an FTPS Client

Prerequisites

Ensure that you want to use an FTPS client (rather than an SFTP or command line client).

If you want to use an SFTP client, see Setting Up an sFTP Client.

Procedure

  1. Start WebDrive (webdrive.exe).
  2. Click New Site.
    A dialog box opens, asking, “What would you like to call this site?”
  3. Enter this name for the site: LoyaltyLab FTPS.
  4. Click Next.
    A dialog box opens, asking, “What type of Server will you connect to?”
  5. Select FTP from the drop-down menu.
  6. Click Next.
    A dialog box opens, asking, “What is the address of this Server?”
  7. Enter: sftp.loyaltylab.com
  8. Click Next.
    A dialog box opens, saying, “Please enter Account Information".
  9. Enter your username and password, which have been given by your TIBCO Reward’s Account Management representative.
    Note: Account Management gets the login credentials from the TIBCO Reward data integration team
  10. Click Next.
    The site is now created.
  11. IMPORTANT!: Uncheck Connect to Site now and click Finish.
    Note: You have to configure a couple more things before you can connect properly.
    The WebDrive main window reappears.
  12. Perform the following steps:
    1. In the directory tree structure, select Reward FTPS.
    2. Uncheck Save Password (bottom of window). This ensures password authentication to connect to your SFTP space.
    3. Click Properties (right side of window).
    The Properties dialog box opens.
  13. In the directory tree structure, click Connection > FTP Settings. Then select the Passive Mode (PASV) check box.
  14. Click OK.
    The Properties – Encryption dialog box opens.
  15. In the directory tree structure, click Security > Encryption, then choose TLS v1.0 Implicit from the drop-down menu.
  16. Click OK.
    The WebDrive main window reappears.
  17. Click Connect.
    A WebDrive dialog box appears, asking you to “Enter Username/password”.
  18. Enter your assigned login name and password and click OK.
    A window appears with a drive name. This drive represents your space on TIBCO Reward’s SFTP server.
  19. Send an email to your TIBCO Reward contact to report your success.