Secure Data Transfer

Successfully transferring data files to TIBCO Reward is the most important recurring job described in this document. Sharing data makes the TIBCO Reward solution work. If the data files that you are required to provide to TIBCO Reward are complete and properly formatted, and if you transfer these files in a timely manner, then the rest of the process flows smoothly.

Due to the confidential nature of the data transmitted, TIBCO Reward’s company policy forbids sending or receiving files containing real data over insecure channels such as email. In the first stage of integration, sample data files, which contain only fictional data, may be sent via email for testing purposes. However, the initial sample testing sessions quickly come to an end, and then a secure channel is required.

Secure File Transfer Options

All files are securely transferred between TIBCO Reward and the client using a secure file transfer protocol. At present, the most commonly used file transfer protocol is Secure FTP ( SFTP). For clients using the AS/400, FTPS is used. Command line clients can also work quite well, and offer some advantages to clients who want to support this technology.

TIBCO Reward provides you with a username and password for accessing our secure file server through a secure client account.

For more information about file transfer protocols and secure FTP, refer to the following: