Email Update Import File Overview
This Import is included because the email address is TIBCO Reward’s primary means of identifying customers, and there is not a way to update email addresses using the Transaction and Customer Import File.
Contact TIBCO Reward for information and advice about using this file.
General Description
The email update file is simply a file that includes the old email address and the updated email address. If TIBCO Reward can successfully identify a record based on the email address, it will update the email to the new address provided in the file.
Initial Integration Notes
This integration is optional. The Email Update Import file is used only when TIBCO Reward is not the system of record (that is, the definitive, "master version" of the customer’s records are maintained by the client) and when the email address on file with TIBCO Reward must be identical to the address maintained by the client.