Creating New Communications

To create new communications, perform the following steps:

Procedure

  1. Click the Offers section.
  2. Click the Communications tab.
  3. Click the Create New > Communication drop-down button.
    The Edit Communication page opens.

  4. Enter the following values for the Properties panel:
    • Email Internal Name
    • External ID
    • Internal Note
  5. Set the following values for the Schedule pane:
    • Send email:
    • Time of day to send:
    • Evaluate and send:
  6. Decide the intended target by selecting one of the following options:
    • No One
    • Customers issued a Reward Code
    • Customers eligible for an Offer
    • Only selected Profiles and/or Lists
    • All Customers
  7. Click Done upon completion.
    The Communications tab is opened and the newly created communication is displayed in the list of records.