Creating New Responses for System Emails

To create new responses for system emails, perform the following steps:

Procedure

  1. Click the ADMIN section.
  2. Click Email > System Emails.
    The System Emails page is displayed.
  3. Click an appropriate Event.
    The System Emails page is displayed.
  4. Click Create New.
    The Response Email page is displayed.
  5. Provide values for the following fields:
    • Internal Name
    • Subject
    • Internal Note
  6. Use the Generate Text and Field Type drop-down box and click Generate to generate the title for the response based on the selected values in the drop-down box.
  7. Copy the generated name and use it as the title for the email body. Click Save to save changes or click Done upon completion.
    The System Emails page is displayed.
  8. The newly created response is visible in the Responses pane. Click Save to save changes or click Done to go back to the System Emails page.