Setting Up an SFTP Client

Prerequisites

Ensure that you want to use an SFTP client (rather than an FTPS or command line client).

If you want to use an FTPS client, see Setting Up an FTPS Client.

Procedure

  1. Start WebDrive (webdrive.exe).
  2. Click New Site.
    A dialog box opens, asking, “What would you like to call this site?”
  3. Enter this name for the Reward SFTP site: LoyaltyLab sFTP.
  4. Click Next.
    A dialog box opens, asking, “What type of Server will you connect to?”
  5. From the drop-down menu, select: sFTP (ssh).
  6. Click Next.
    A dialog box opens, asking, “What is the address of this Server?”
  7. Enter: sftp.loyaltylab.com.
  8. Click Next.
    A dialog box opens, asking, “Which drive letter to you want to map to the Server?”
  9. From the drop-down menu, select: W: (or some other drive letter that does not conflict with an existing drive assignment letter).
  10. Click Next.
    A dialog box opens, saying, “Please enter Account Information".
  11. Enter your username and password, which have been given by your TIBCO Reward Account Management representative.
    Note: The Account Management representative gets the login credentials from the TIBCO Reward data integration team.
  12. Click Next.
    A new dialog box appears, telling you, “The site is now ready for use".
  13. Uncheck Connect to Site now (see bottom of window).
  14. Click Finish.
    The WebDrive main window reappears.
  15. Perform the following steps:
    1. Uncheck Save Password. This ensures that only people that have the password can connect to your SFTP space.
    2. Click Connect (top right of window).
    A WebDrive dialog box appears, asking you to “Enter Username/password”.
  16. Enter your assigned login name and password, and click OK.
    A window appears with a drive name. This drive represents your space on TIBCO Reward’s sFTP server.
  17. Send an email to your TIBCO Reward contact to report your success.
  18. Transfer sample files.

What to do next

Reconnecting to the SFTP Client