Integration Hub
The TIBCO Reward solution serves as an “integration hub” that brings together your existing data resources (POS, eCommerce, CRM) and data marts. This integration allows you to exploit the hidden capabilities of these systems when they are used in concert. The TIBCO Rewardplatform unifies fragmented information without disrupting existing business processes. Not only does this platform support the IT investments that your company has already made, the integration teams up these existing resources to create new capabilities and opportunities.
Because TIBCO Reward performs the data processing and maintains the database, you do not need extensive knowledge of the software to establish your own TIBCO Reward CRMS and your own customer microsite (the loyalty site that your company’s customers will use). You provide the data. We provide the software and the service. This leaves you free to apply strategy and creativity.