Setting Account Lockout Rules

To set account lockout rules, perform the following steps:

Procedure

  1. Click the ADMIN section.
  2. Click Main Settings > Account Lockout Rules.
    The Account Lockout Rules page is displayed.
  3. Set appropriate values for the following fields:
    • Lockout Threshold
    • Lockout Observation Window
    • Lockout Duration
  4. Enter appropriate values for the following fields:
    • Business User Account Lockout Message: (CRMS & Reporting Users)
    • Customer Account Lockout Message: (Microsite & Mobile Microsite Users)
  5. Click Done upon completion. The account lockout rules, that were set, are saved.