Test and Seed Lists

Test lists and seed lists are collections of email addresses that are used for the purpose of assuring the quality of outgoing emails. Test lists and seed lists are managed under the Email tab of the CRMS menu.

You use a test list to test the appearance and behavior of an email communication or a trigger event response email. The email communication or trigger event response email is sent to the test list, providing copies of the email for testing and QA purposesbefore it is sent to customers.
Note: Because many personalisations and variations are possible in email communications, the emails sent to a test list do not represent a comprehensive sampling.

A seed list is added to the normal email address lists of an email communication to assure that a specific set of email addresses (example, the addresses of the manager and staff working on the campaign, the associated marketing managers, and the CEO) receives a copy of the email sent.

For email communications sent over multiple days (as in the case where a profile is used as the target), the email is sent to the seed list only on the first day.