Setting up Customer Response at Level I

To require only some response to a question, the customer can respond to the question in any way.

1. Select the check box in front of the question, at the top level.

   When this box is selected AND no details about responses are provided, a customer automatically satisfies the condition by responding to this question in any way. To verify that no specific customer choices need to be provided, click Show Answers to see the question response details. If all responses are checked as Disabled, you have required no specific response. This means that a customer automatically satisfies the condition if that customer makes any selection in response to this question.

   Suppose you want to use this dimension to determine if a customer has children. If customers provide any response to a custom question regarding the characteristics of their children, this can be taken as an indication that they have children. Any response satisfies the implicit condition (customer has child or children), and specific details are not significant, given your level of interest.

2. Click Save.
3. Proceed to the next question that you want to use as a condition.
   Note that you can define the required response at either Level I or II.
4. After you have defined the desired responses to the custom questions of interest to you, click Save.
5. Select or clear the Customer MUST match check box, as appropriate.
6. Click Save.