Including and Excluding Customer Profile

  • If you are not familiar with the purpose and definition of a specific profile, use the Target > Customer Profiles page to check the logical filters applied by the profile and other profile characteristics.
  • The default target for an offer is all registered customers.
  • If customers must qualify for an offer by performing an activity, the offer's target must include all registered customers (the default).
  • Excluded profiles take precedence over targeted profiles, regardless of the order in which they were created or added.
  • You can view, create, and edit profiles by using the features available in the Target > Customer Profiles page.
  • To make all registered customers targets for an offer, use the default selections:
    • Respond to the question, Whom do you want to target this offer to? by selecting All registered customers.
    • Respond to the question, by selecting No.