Text-only

In the Text-Only page, you can see and edit the text only version of your email template. You can also generate and add several different types of client and customer-specific elements to the email template.

Before using the Text-Only page, you might want to click Update from HTML to bring in text from the HTML (Rich Content) version. This option strips out all of the HTML formatting and includes just the text from your rich content version.

In the Text-Only page, you can specify the dynamic fields and elements you want to add to an email, and then generate the code for these -- as appropriate for emails rendered in text-only format. You can then insert the code for each dynamic field.

Your email uses these dynamic fields to extract data from the extensive database of information maintained for your company by TIBCO Reward. The appropriate data is extracted and inserted into the email message for each customer, where it displays text information selected for that customer.

For example, you can insert such elements as a field displaying the customer's first name, point balance, last award or award date; or text associated with one of the offers that you selected in the Offers page of the Email Communications wizard; or a URL that links this customer to a questionnaire or to a refer a friend site (assuming you have set up the options to support these elements). You cannot insert images or formatted text.