User Interface
TIBCO Reward's Customer Relationship Management Suite (CRMS) presents an easy-to-use, interactive environment to manage offers, customer segments,communications, and reporting.
TIBCO Reward Clients can use CRMS to set up and manage their own profiles, offers, and communications. It also provides marketing and loyalty program reports. The CRMS automatically processes raw data from your IT department and makes a suite of marketing reports readily available. Marketers do not need to make individual requests for data management, software support, or implementation.
Home Page
When you open the CRMS application, the home page is displayed. The home page is the initial point of access to CRMS and its capabilities.
The dashboard section provides tables and graphs indicating the level of customer response to the loyalty program. It includes information on the status of offers generated by CRMS. You can view different periods to see the performance over the past year, quarter, month, or week.
Menu
The CRMS menu provides access to the major features and capabilities of CRMS. Click one of the top-level subjects to see the associated menu, then click a menu option to open the associated page or wizard.
