Deleting a record permanently deletes the record. The item is
removed from all content rule sets that use it, and from all lists that offer
it as a selectable option. References to this content item are not
automatically removed from emails. However, all emails that include references
to this content item omit the content. Nothing, not even a character space,
replaces the omitted content.
Procedure
Find the record you want to delete in the Content Items table in
the Content Items page.
Use the search and sort options to narrow your choices and
put the remaining filtered records in order. Each row in the page represents a
record. Column headings identify the key record fields displayed in this list.
Click a column heading to sort all of the offers in the listing by that field.
Use the standard navigation controls, as necessary. Identify the row for the
record you want to duplicate.
Click the
Delete link in the same row.
A warning message is displayed, advising you of the effects
of deleting. Click
OK to continue.
The content item record is deleted and the list in the Content
Items page is displayed again, with the deleted content item omitted.
Note:
If a content item in use is deleted (that is, if the content
item is deleted while its reference tag is still included in some email), the
following occurs:
In a content rule
set: the content item is removed from the content rule set, and the rule set
continues to function as normal.
In an email: the
content item reference tag remains in the email, but renders to nothing,
effectively being erased in the final, sent email. Not even a space is
displayed in the rendered email where the tag is placed. Note that if a new
content item is created that uses the same reference tag as a previously
deleted content item, all emails including that same tag render the new content
item. Delete content items with care.
