Editing Custom Question

Procedure

In the Target > Custom Questions page, click Create a New > Custom Question.
The Edit a Question page opens.
In the Question Text field, enter the question that you wish to display to customers.

Note: When framing a question, it is best to consider the purpose to which the answers are put, and how the answers are to be used.
Select an answer format. Using check boxes, customers can provide multiple responses. Radio buttons require customers to provide just one answer.
Select an answer layout. Lists are better suited to longer answers; the Columns-then-rows layout is better suited to multiple short answers, especially in check box form.

Note: Your Answer form and Answer Layout decisions apply to all answers to the current question.
Click Add Another Answer on the bottom of the page to define each possible answer.
For each answer, provide the exact text that you want to present to your customers.
When you have provided all of the answers you want your customer to see, use the Order field, as necessary, to specify the order in which the answers are displayed.
Click Update Order to verify that the answers are displayed in the correct order.
Click Done.

The Target > Custom Questions page is displayed again.

Note: When you return to the Target > Custom Questions page, click Setup at the bottom of the page to add your question and answers to your questionnaire, then click Preview to see how your questions and answers look and behave when customers see them.

Editing an Existing Custom Question

In the Target > Custom Questions page, in the Manage Your Questions listing, find the Question you want to change.
Click the Question Name to open the related custom question data record in the Edit a Question page.
Make the required changes and click Done.

Note: You can also use the file upload method to make changes to existing questions. However, the file upload method is better suited to making answer format changes to a list of question records that you have already uploaded.