Schedules and Rules

In the Schedules & Rules page, you can define the following for the offer:
  • Redemption limits
  • Time-frame to restrict redemptions
  • Eligibility date
  • Qualification dates
  • Stores to include or exclude from an offer

Rules defined for the offer

Total redemption limit per member: specifies the number of redemptions of this offer allowed to each customer.

Offer redemption limit time-frame drop-down: This drop-down caters to the use case of creating an offer that gives limited number of awards each day/week/month for the entire duration of the offer.

The drop-down field is used to setup the time-frame for the redemption limit. The supported values for the field are per day, per week, per month, and for Offer Duration. By default the redemption limit is 1. We can assign any integer as the redemption limit. If we do not specify any limit, it means that we can redeem the offer n number of times.

For example, if an offer is created with redemption limit 5, offer eligibility dates set to Jan 1- Dec 31 2016 and the time-frame is selected as the eligible drop-down values, following scenarios occur:

  • Per Day: When per day is selected in the time-frame drop-down box, it implies that "limit 5 redemption's per day between Jan 1 - Dec 31 2016".
  • Per Week: When per week is selected in the time-frame drop-down box, it implies that "limit 5 redemption's per week between Jan 1 - Dec 31 2016".
  • Per Month: When per month is selected in the time-frame drop-down box, it implies that "limit 5 redemption's per month between Jan 1 - Dec 31 2016".
  • For Offer Duration: When for offer duration is selected in the time-frame drop-down box, it implies that "limit 5 redemption's between Jan 1 - Dec 31 2016".
Note: By default, the drop-down box populates for Offer Duration as the value, because this is the default behavior for each offer. You can change default time-frame accordingly.

Restrict redemptions to stores: by default, offers are valid for all store locations. You can select which stores to include or exclude from an offer. For each store, the list includes a check box, the store number, name, and its City and State/province.

A good practice is to limit redemptions. Specifying a limit prevents you from accidentally awarding customers with multiple redemptions. This is especially important when an offer does not require any actions or purchases.