Product Taxonomy

The product taxonomy displays the following information:

  • The hierarchical structure of your product catalog
  • Stock keeping units (SKUs), which serve as product identifiers
  • Product categories, which define classification of the product (such as clothing categorized by male or female)

The product taxonomy is set up based on each client's product file upload. Navigate to Admin > Product Taxonomy to see your imported product taxonomy. After you have uploaded a product taxonomy file, it can be used for offer setup.

Note: The product taxonomy is read-only, and you cannot modify it through CRMS. It simply displays the results of the product file upload.

Contact your TIBCO Engage Customer Loyalty Manager for more information about the product taxonomy.