Custom Attribute: Add Customer Data
These are the prerequisites for data transfer if you are adding a customer custom attribute:
- If you use transaction batch files in XML format to convey data to Reward, your company must modify this file, adding the name of the custom attribute field to the XML schema.
- If you use transaction batch files in any non-XML format (flat file format) to convey data to Reward, your company (your IT department, in particular) must work with Reward to adjust the transform processes applied to the file so that the custom attribute field can be correctly processed.
- Make sure that your corresponding, in-house file creation processes add the custom attribute data to the transaction files.
- To use APIs to convey custom attribute data in real time, the API call must use the reference tag of the custom attribute.
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