The purpose of the Customer Details page is to display information about
an individual customer and to help you change data in this customer's account.
The Customer Details page opens when you:
Save a complete set of data
for a customer in either the Create a New Active Customer page or the Create a
New Enrolled Customer page.
Click the
View link associated with an existing customer
account. Customer accounts are listed in the main Support page as the result of
a customer search.
Note: When an unenrolled customer is created on the basis of a set of
customer fields that include the customer phone number but not the email
address, a (false) placeholder email address is generated for the customer.
