Program Microsites

When customers who are loyalty program members sign in to your company's e-commerce website, they typically find Reward web pages that support them and help them make the most out of their loyalty program. These loyalty program web pages, which constitute a microsite within your larger site, are tightly integrated with your e-commerce pages. The customer never knows that different elements are hosted by different groups.

Throughout our documentation, microsite refers to these web elements as the loyalty-customer-facing web portal. In a few instances, the online help refers to specific parts of this microsite, such as the Account page and the Offer Showcase, which are the two major components of the microsite.

Note: Changes made in CRMS might take up to one hour to become live on the microsite (Rewards Catalog, Offers, and so on.)

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