Customer Activity by Channel Report

This report actually provides a Channel Activity report. It shows how many customers are using each channel (retails stores, eCommerce site, third party channels, call-center, and so on) during a specified period of time.

Note: For channel data to be included in this report, your company must be reporting data for the channel to TIBCO Reward.

A pie chart graphically shows the relative proportions of the customers using each channel during the specified time period. Below the chart, numbers in a table further break down the customer data into quantities of anonymous and registered (enrolled) customers.