Points: Expiration Options

Point-expiration examples:

  1. Points expire after a predefined period of time has elapsed since the accrual of the points. To do this, a date is set through back-end configuration for every year (or month or quarter) for all points to expire. To ensure that points for the period have been accumulated and counted correctly, the expiration usually occurs on the third day after the close of the period. For example, if the points for a given calendar year are supposed to expire at the end of the year, the expiration actually occurs on January 3 of the next year (three days after the year ends).
  2. Points expire if the customer is no longer an "active" shopper, that is, if the customer has not made a purchase in a predefined number of months (or days), the customer's points expire.

Points expire if the customer has not used points over a predefined period after earning them. For example, if you define the period of time as one year, the points that a customer earns on January 2, 2013 expire on January 3, 2014.