Lockout Messages
You must provide Account Lockout messages for business users and customer accounts as part of your account lockout configuration. The default lockout message for business users is “Oops! Your account is locked. Please contact an administrator.” The default lockout message for customer accounts is “Oops! Your account is locked. Please contact customer support.”
You can modify the account lockout messages based on your specific account lockout rules. For example, if you set the Lockout Duration to one hour for business users, you can update the message to say “Your account is locked. Please wait one hour before attempting to login again. If you need immediate access, please contact an administrator.”
You can modify account lockout messages by entering new message text in the Business User Account Lockout Message and Customer Account Lockout Message text boxes.