Fields and Features of Campaigns

The Campaigns page includes the following features:

  • The Create > New Campaign option, which starts the Create New Campaign process.
  • The Existing Campaigns panel consists of:
    • Standard navigation controls - the Show filter and the 1 2 3 page controls.
    • The complete list of existing campaigns.

Each row in the list represents a campaign record and displays a few key fields. These fields are lined up in columns. Click a column heading to sort all the campaigns in the list by that field.

The following campaign fields are displayed:

Status
Use this control to see the current status of a campaign, and to change the status of the campaign when appropriate.
#
The unique campaign record ID number, automatically assigned by CRMS when the record is created.
Campaign Name
The name of the campaign as defined by the most recent update. The name is a hyperlink to the campaign record, and opens the record, usually displaying the Email Campaign Details page.
Communication Status
If an email communication has been associated with this campaign, this value reports whether or not there is a problem with the email. If the word "problem" is displayed, click the linked campaign name in this row to open the Campaign Summary page, and then address the problem in the email. For example, if the offer in the email ends before the campaign starts, you can change the offer or select a different offer.
Pub Start, Pub End
The Pub Start date and Pub End date define the start and end of the campaign. All email communications to be included in a campaign must be published within these start and end dates. An email communication that is part of a campaign cannot start before the campaign's Pub Start date or end after the Pub End date.

You define the Pub Start and Pub End dates in the Campaign Properties page, in the "Dates" start and end fields. The Campaign Properties page is displayed immediately after you click Create New Campaign. Note that the Pub Start and Pub End dates might be different than the campaign tracking dates. Sales summaries for a campaign (example, Campaign Summary Reports) show sales data for the period defined by the tracking dates.

Author
Displays the name of the CRMS user who authored the campaign (the user who was logged in).
Delete
Use to inactivate the associated campaign. The record remains listed, but its status is set to inactive.