resetQueries

This service resets all dynamic resource queries.

There are a couple of reasons to use this service:

  • If automatic resource queries have been generated as a result of a change to an organization model or resource, but you are experiencing issues such as work items not being offered/allocated to correct people, or not being distributed because queries are being re-evaluated, you can use this service to reset the dynamic resource queries.

    Use resetQueries for this reason only when directed to by TIBCO Support.

  • If you have changed the version of the RQL expression algorithm in the ResourceQueryVersion property from 2 to 1, you must execute resetQueries to reset the queries in the database. For more information, see "RQL Expression Evaluation" in the TIBCO Business Studio BPM Implementation Guide.

Note:
  • Using this service may result in a temporary inconsistency in the allocation of work items that use resource queries until the reset operation is completed.
  • This service operates asynchronously, so receiving a successful response does not indicate that the reset operation is complete.
  • The request contains the model version.
  • The response indicates success by returning a resetQueriesResponse.
Required System Action
None.
API Descriptions