Navigating the Organization Model

The object API provides functions to navigate the organization model to locate a particular organizational entity for work allocation.

The following diagram shows an example of how calls to the DirectoryService functions can be used to navigate the organization model.

Navigating the Organization Model

Procedure

  1. Call getOrgModel to get details about the entities in an organization model identified by its major version number (you can obtain the major version numbers using the listOrgModelVersions function).

    The response from the getOrgModel function provides GUIDs for all entities in the organization model.

  2. Call findByEntity or findByName to search for resources.

    The response identifies the resources found in the search.

  3. Call getResource to get resource details, including all current attribute values.