Process Components

Process components represent reusable building blocks that encapsulate the management of a particular item in a business process. The process components form a reusable library that you can call upon in different contexts.

For example, you might have an item to "verify the caller’s address/contact details" in the business process for taking out an insurance policy. This could be implemented as a sub-process and this particular process component could be used in the context of renewing an insurance policy.

The following example shows a project and the associated packages and processes used in an insurance environment.

In this example, the Validate Policy process might call a sub-process in another package (for example, the Search Claim History process). This sub-process is in the same project in this example, but it could be located in a different project.