Adding a Delegation

You can delegate work items to a user holding specific roles, if you are an administrator or if you have appropriate privileges to delegate work items.

1. Click Administration > Roles. The Roles screen is displayed.
2. Click Manage Role Delegation. The Role Delegation screen is displayed. When no roles are delegated, you will see No Delgated Roles Defined under the Delegation Allowed To column.
3. To add a delegation, click Add Delegation. The Add Role Delegation screen is displayed.
4. In the Delegation Setup For Role list, select the role for which you want to delegate roles. For example, Administrator.
5. Under the Delegation Setup, there are two lists available. One has a set of available roles for the selected user, and the other lists the roles you have delegated. Select the role from the Available Roles list and click to shift the role to the Allow Delegation to Role list.
   Note: Once you shift the role to be delegated from the Available Roles list to the Allow Delegation to Role list, the Delegation Setup for Role is grayed out.

   You can select a different user from this list only when the Allow Delegation To Role list is empty.

   
6. You can repeat Step 5 multiple times to add more roles to the Allow Delegation to Role list.
7. If you have accidentally added a role to the Allow Delegation to Role list, click < to remove it from the list.
8. Click Save to save the role delegation. The Role Delegation View screen is displayed.The Role Delegation View screen displays a list of users and the roles that are delegated.