Releasing Locks on a Work Item

Complete the following steps to release locks on a work item.

Procedure

  1. Select the work item on the Inbox screen.
  2. Click the Release Lock button to release the lock on a work item. The work item is unlocked and other users of the shared work item are given access to it.
  3. You can release a work item lock under the following conditions:
    • When a work item expires or times out, it can be automatically unlocked. This can be configured by the Enable Release of Work Item Lock on Timeout property in Configurator.
    • When you close a work item, it is automatically unlocked and closed.
    • When a locked work item is reassigned.