An error message, or event status is set to an error, or an email is sent to the specified email address.
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For operational error messages, you can copy the relevant error information and send to the technical support team.
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Check the error log file:
$MQ_HOME/log/error.log.
If the system recognized an error, the error message will be listed here. If you need more detail, check the
$MQ_HOME/log/elink.log
file. Do this
as soon as possible; the log files rotate, and if you wait too long, the elink.log file could be deleted by the time you look at it. Make a copy of the file in case you need to send it to TIBCO Technical Support.
Check the Application Server log files:
- WebSphere Application Server 7:
$WAS_HOME/profiles/<profilename>/logs/server1/SystemOut.log and SystemErr.log
- WebLogic Application Server 10.3:
$BEA_HOME/user_projects/domains/<DomainName>/<DomainName>.log
- JBoss WildFly Application Server
$JBOSS_HOME/standalone/log
Check the Queue Manager error log files:
<Websphere MQ Home>/qmgrs/<QM_NAME>/errors.
The name and location will vary depending on your installation.
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