Specifying the Duration of the Activities

Procedure

  1. Select the Validate Policy Activity.
  2. Go to the Properties view and edit the Simulation Data as follows:
    • Select NORMAL as the Duration Distribution.
    • Select MINUTE for the Time Unit with a Mean value of 5 and a Standard Deviation of 2.
  3. Do the same for the Adjust Loss Activity, but select NORMAL distribution, HOUR, with a mean of 2 and standard deviation of 0.25.
  4. For the Handle Claimant Activity, specify NORMAL distribution, DAY, with a mean of 2 and standard deviation of 0.25.
  5. For the Complete Customer Survey Activity, specify a CONSTANT distribution of 5 minutes.
  6. Click the Start Event and specify a EXPONENTIAL distribution with a mean of 60 minutes and accept the default number of cases which is 100.