Interpret the Results of Simulation

After running a simulation, the Simulation Results view shows information about cases, partiipants and activities.

  • Cases - a summary of the simulation, including the number of cases started and finished as well as case times (average, minimum and maximum).
  • Participants - information about Participants. For example:
  • Activities - information about the cost of Activities, distribution into queues, wait times, and so on.

For more information, see Simulation Results View.

You can also view this information by exporting the simulation data to an HTML report. See Creating and Viewing a Simulation Report.

At this stage, the goal is to ensure that the "as is" process has sufficient detail to adequately reflect reality. One way of checking this is to compare the results of the simulation to any real data that is available. For example, a call center might have data about average call times, or the time it takes to resolve a problem.

After you have re-worked the model, re-run the simulation as needed.