Distributing Work to Users

When an item of work is ready to be processed, TIBCO ActiveMatrix BPM has to determine which user(s) to distribute it to.

The initial stage in assigning a piece of work is carried out at design time, in TIBCO Business Studio. When a process designer creates a user task they must identify who that task will be performed by at runtime, by specifying organization model entities as participants for the user task.

At runtime, the design-time work distribution is resolved by TIBCO ActiveMatrix BPM, which resolves the specified organization model entities into a user or set of users who will receive the work item.

Note: Numerous workforce management patterns also impact the way in which work is distributed to users. See Workflow Resource Patterns Support for more information.