Work Views

Work Views displays your available work views and the work items listed in that work view. Work views allow you to apply filter and/or sort criteria so that only the desired work items are listed in the work view. A work item represents an action item. It relates to a task in an active process instance. A user manages the work items in their work list by performing some sort of action upon them, such as entering data on a form, forwarding the item to another user or group, saving it and placing it back in the work list for further action at a later time, or by “submitting” it (completing the required action and sending it on to the next task in the process).You can also sort work items so that they are displayed in the order you want them displayed.

Note:
  • You cannot create work views in Openspace (Accessible) but, work views created in Openspace are displayed in the Work View drop-down list.
  • Public work views are only displayed if you have loaded them in Work Views.
See TIBCO Openspace User's Guide for more information.

From the Work View drop-down list, you can select the work view you want. Selecting a work view displays the list of work items in that view. The first work item in the list is automatically selected.

You can specify whether you want your work items in ascending or descending order. By default, work items are sorted in ascending order. Press Enter on Sort Ascending () or Sort Descending (), depending on your requirements.

You can use the following actions to process your work items.

Action Description
The icon is a black grid Displays a summary of the work item details.
The icon is an open folder Opens work items.
The icon is a black folder with a white arrow pointing from left to right Open next available work item.
The icon is black open folder with a clock in the top right-hand corner Automatically open next work item.
The icon is a cross Cancel work items.
The icon is a black open folder with a white arrow in the top right-hand corner, pointing right. Skip work items.
The icon is a clock Pend work items.
The icon is a flag Change work priority.
The icon is a person with a white tick in the right hand corner Allocate work item to yourself.
The icon is a person with a white arrow in the bottom left hand corner pointing from left to right Re-offer work items.
The icon is a group of three people with a white arrow in the bottom right hand corner pointing from left to right Allocate work items to users in an offer set.
Displays hidden work items.

The work item list that is initially displayed is a snap shot of the work items available at that point in time. You can refresh the list to get the most recent list of work items from BPM, see Refreshing Work Items.

If you have a large number of work items in your list, you can use the search feature to search for a specific work item, see Searching for Work Items.