Work Lists

When a user logs into a TIBCO ActiveMatrix BPM client application, they are presented with a single view of their work - the work list - that allows them to view and process all the work items currently assigned to them (whether offered or allocated, and however generated).

The work list:

• is maintained by TIBCO ActiveMatrix BPM.
• is unique to each user.
• is dynamically created.
• can also be retrieved using the TIBCO ActiveMatrix BPM web service API. See TIBCO ActiveMatrix BPM Web Service APIs for more information.

An offered work item appears in the work list of every qualifying user. When a user first opens it, the work item becomes allocated to them and is removed from all other users’ work lists. An allocated work item appears only in the work list of the user that it has been allocated to.

Tools are provided to allow users to sort and filter the contents of their work list according to different criteria, and to configure the work list display according to their preferences.

Users who have the privileges to perform specific system actions can also, for example, view the work list for a particular organization unit or position.

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