|
OFFERED. The work item is being offered to you
to work on. When a work item is in an OFFERED state, you can:
- open and work on
the work item (while it is open, its state changes to OPENED),
- allocate the work
item to yourself, causing it to be removed from all other user’s work lists,
- allocate the work
item to another user, causing it to be removed from all work lists other than
the user’s to which it was allocated, or
- skip the work
item, causing it to be submitted and the process to advance to the next task
(all required fields must be filled in).
|
|
ALLOCATED. A work item with an allocated state
appears only in your work list.
Work items can be allocated to a specific user in the
following ways:
- by the system when
it is initially distributed,
- you can allocate a
work item to yourself, or
- you can allocate a
work item to another user.
|
|
OPENED. The work item is currently opened and
locked by a user.
|
|
PENDED. This occurs when you open a work item,
perform some work on it, then close it without submitting it. Once it is in
this state, the work item appears only in your list.
|
