Logging Into Workspace

Logging in to Workspace validates your user name and password to ensure you are authorized to use the system. It also looks at your access privileges to determine how much functionality you are authorized to perform.

Your system administrator will determine how you actually start Workspace. It may involve starting a browser and entering a URL (Universal Resource Locator, or “website address”), or you may click on a link on a specified web page.

Note: If multiple instances of a WCC application (including the Workspace application) are executed at the same time from a single machine, they must be running in different HTTP sessions. (Note that a WCC application in which work item forms have been opened in separate browser windows is considered a single instance of an application, even though the work item forms are opened in separate browser windows.)

A workaround for this issue is to open multiple instances of a WCC application in different types of browsers (for example, one can be opened in Internet Explorer and another in Firefox).

Another workaround using Internet Explorer is to select New Session from the browser File menu, then point that browser instance at the WCC application. (Other browsers may offer a similar method of starting multiple instances in different HTTP sessions.)

After the browser connects to the proper web site, you are presented with a login dialog:

1. Enter your user name in the User Name field.
   Note: The user name may or may not be case sensitive, depending on a property set on the server.
2. Enter your password in the Password field.
3. If you would like your user name to be automatically entered in the User Name field the next time you login to Workspace on this computer, check the Remember User Name box.
4. Click Login.

   If the login is successful, the view that has been chosen as the default view is displayed (for information about specifying a default view, see Default View).

   If your password has expired, a Change Password dialog may be displayed (this dialog is displayed only if the appropriate access privilege is enabled for you). If the Change Password dialog is displayed, you must change your password before you can proceed.

   If there is a problem with the login (e.g., you’ve entered an invalid user name or password, an error dialog is displayed.

   Note: The Login dialog may also contain a hyperlink that when clicked displays a web page in the browser. This is a custom feature that may or may not be on your Login dialog.