Working with Data Views

Case data consists of unitary business concepts such as customer, claim, policy or order. These can be defined as case classes. Each case class may have a number of attributes. For example, in an insurance company, claim may be a case class. It may have attributes such as, ID, date and time, claim lines and so on.

Web service operations and Service Connector methods in the BusinessDataServices API are used to search case data based on specified criteria.

  • Data Views
    Case data is stored as case data models and is centrally managed by ActiveMatrix BPM and can therefore be accessed and updated by multiple BPM process applications.
  • Performing an Ad-hoc Search
    You can perform ad-hoc case data searches.
  • Using Dataviews
    There are several operations that allow you to create and reuse case data searches.
  • Determining a Data View's Named Parameters
    You can determine the named parameters associated with a data view without having to retrieve all of the details of the data view's conditions.