Allocating Work Items to Another User

This function allows you to allocate work items to another user. It removes the work items from your work item list, then adds them to the Inbox of the user to whom you have allocated them, with a state of ALLOCATED.

You can choose the user to whom you want the work items to be allocated either from:

  • the original "offer set", that is, the group of users to whom the work item was originally offered, or
  • the "world", that is, all available users.